{"id":923,"date":"2023-11-08T09:18:15","date_gmt":"2023-11-08T09:18:15","guid":{"rendered":"https:\/\/arritoneconsult.com.ng\/blog\/?p=923"},"modified":"2023-11-08T09:28:32","modified_gmt":"2023-11-08T09:28:32","slug":"uba-chairman-tony-elumelu-aims-to-transform-insurance-customer","status":"publish","type":"post","link":"https:\/\/arritoneconsult.com.ng\/blog\/2023\/11\/08\/uba-chairman-tony-elumelu-aims-to-transform-insurance-customer\/","title":{"rendered":"UBA Chairman Tony Elumelu Aims to Transform Insurance Customer"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Tony Elumelu, UBA Chairman Group, has reiterated his dedication to revolutionizing the insurance customer experience. His commitment was reaffirmed at the unveiling of the Heirs Insurance Group Experience Centre in Abuja, a state-of-the-art facility aimed at providing a one-stop destination for a wide range of insurance products and services.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Situated on the ground floor of the Transcorp Hilton, the Experience Centre is a digital oasis, featuring a large interactive screen that allows users to easily peruse an array of insurance policies, make informed choices, seamlessly purchase insurance plans, file claims, and engage with the Prince chatbot for speedy issue resolution.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">UBA Chairman Elumelu highlighted the unwavering commitment of the Heirs Insurance Group to improving the lives of Nigerians and advancing financial inclusion. He stated, &#8220;We are revolutionizing the insurance experience because we believe our customers deserve straightforward, hassle-free, and dependable access to financial security anytime, anywhere. The Heirs Insurance Experience Centre showcases our digital channels and tools, which are transforming the insurance experience, serving as a clear manifestation of our commitment to service excellence, accessibility, and innovation.&#8221;<\/p>\n\n\n\n<p class=\"has-medium-font-size\">He emphasized that the group is at the forefront of championing financial inclusion and leading the charge in digital insurance services in Nigeria. The group&#8217;s unique proposition includes the introduction of digital and mobile channels to simplify access to insurance and make it accessible to a wider audience.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">In another forum, Niyi Onifade, MD\/CEO of Heirs Life Assurance, a member of the Heirs Insurance Group, urged insurance regulators to embrace Heirs Insurance Group&#8217;s digital framework as the industry&#8217;s minimum standard to enhance insurance accessibility and service quality across the country. He made this call during a panel discussion at the 2nd edition of the United Capital Securities&#8217; Insurance CEO Breakfast Forum, held in Lagos, with the theme &#8220;Technology as a critical driver of growth and transformation in the Nigerian insurance landscape.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"297\" height=\"170\" src=\"https:\/\/arritoneconsult.com.ng\/blog\/wp-content\/uploads\/2023\/11\/uba-2.jpg\" alt=\"\" class=\"wp-image-925\" srcset=\"https:\/\/arritoneconsult.com.ng\/blog\/wp-content\/uploads\/2023\/11\/uba-2.jpg 297w, https:\/\/arritoneconsult.com.ng\/blog\/wp-content\/uploads\/2023\/11\/uba-2-230x132.jpg 230w\" sizes=\"auto, (max-width: 297px) 100vw, 297px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">Onifade stressed the pivotal role that technology plays in bringing insurance closer to customers. He pointed out the group&#8217;s commitment to digital tools from the outset and its substantial efforts to provide insurance education through various digital platforms and social media.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">During his keynote address at the event, the Commissioner for Insurance, Mr. Sunday Thomas, commended Heirs Insurance Group for its significant contributions to the Nigerian insurance industry since entering the market in December 2020. He expressed NAICOM&#8217;s unwavering support for initiatives aimed at boosting insurance adoption in the country and transforming the entire insurance market. Thomas mentioned that NAICOM, under his leadership, is focused on a broader developmental process beyond mere compliance.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">For more news visit <a href=\"https:\/\/arritoneconsult.com.ng\/blog\/wp-admin\">https:\/\/arritoneconsult.com.ng\/blog<\/a><\/p>\n\n\n\n<p class=\"has-medium-font-size\">For more educational post visit <a href=\"http:\/\/examhood.com.ng\">examhood.com.ng<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tony Elumelu, UBA Chairman Group, has reiterated his dedication to revolutionizing the insurance customer experience. His commitment was reaffirmed at the unveiling [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":924,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-923","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UBA Chairman Tony Elumelu Aims to Transform Insurance Customer - Arritone Consult<\/title>\n<meta name=\"description\" content=\"UBA Chairman Tony Elumelu aims to revolutionize insurance with Heirs Insurance Centre, enhancing the customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/arritoneconsult.com.ng\/blog\/2023\/11\/08\/uba-chairman-tony-elumelu-aims-to-transform-insurance-customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UBA Chairman Tony Elumelu Aims to Transform Insurance Customer - 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